The Pavilions Bali Sanur

THE PAVILIONS BALI, a luxury boutique property in Sanur, is looking at growing its exceptional team.

• We are hiring for candidates with excellent customer service skills, able to multitask and grow in a dynamic and hands-on work environment.
• Proven success in a similar role and resort environment mandatory
• Candidates must be based in Bali and have superior command of English and Bahasa.

ROOM DIVISION MANAGER/OPERATIONS MANAGER

• Coordinate operations with particular focus on Guest Service and Housekeeping/Butler department
• Act as a property ambassador, assessing and reviewing customer experience and service recovery process
• Set goals and plans to promote and improve the service delivery; overview schedules, events and activities on property
• Structure and implement standard operating procedures and relevant training plans
• Excellent customer service skills, high level of responsibility and accountability required
• Must have outstanding leadership and organizational skills, thorough understanding of hotel budgeting, P&L and cost management

GUEST SERVICE MANAGER

• Motivate and lead a small team, key role in driving the guest experience on property
• Solid background to include Reservations and Front Office
• Excellent interpersonal and communication skills, with a keen attention to detail
• Great trainer with a passion for developing junior team members
• Experience in the same position minimum 2 years
• Ensure seamless coordination with other operational departments

SENIOR/SUPERVISOR HOUSEKEEPING

• Butler experience required
• Maintain high levels of room cleanliness and deliver an exceptional in-villa dining experience
• Proficient in HSK administration and inventory control
• Strong team player with attention to detail
• Excellent communicator with superior English skills
• Able to join immediately

F&B SERVICE ATTENDANT

• Previous experience in bar and restaurant service, including mixology and wine knowledge
• Working across two outlets: pool bar and restaurant
• Good team player, able to work under minimal supervision
• Able to join immediately

Please send your application specifying the role you are applying for, a CV with recent photograph to:

hr.bali@pavilionshotels.com.
Only shortlisted candidates will be contacted.