Bumi Cinta Bali is seeking a Front Desk Officer to join our team!
Requirements:
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Proven experience in administrative & customer relations roles (hospitality preferred).
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Strong English communication skills.
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Proficient in Microsoft Office & reservation systems (Channel Manager, OTA).
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Excellent organizational & time management skills.
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Able to work independently and in a team.
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Capable of handling petty cash responsibly.
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Fresh graduates are welcome.
Responsibilities:
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Welcome guests and handle the check-in/check-out process.
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Manage guest reservations via email, phone, and online platforms.
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Coordinate room availability and booking confirmations.
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Maintain accurate records of reservations and guest information.
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Prepare daily and weekly reports on bookings and payments.
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Assist with front office coordination and respond to guest inquiries.
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Perform administrative tasks such as filing, document preparation, and inventory management of office supplies.
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Coordinate with housekeeping, F&B, and retreat facilitators to ensure smooth operations.
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Maintain professionalism and hospitality in all interactions.
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Available to join immediately.
