O’Laya Uluwatu is a member of the prestigious Akmani Hotels Group, renowned for its exceptional hospitality and unique guest experiences.
We are seeking a highly motivated and talented individual to join our Preopening Team as a:
- Cluster Director of Rooms
Responsibilities:
- Oversee the daily operations of the Rooms Division department across the cluster of hotels.
- Develop and implement strategies to maximize revenue and occupancy rates.
- Develop and implement operational strategies to optimize room performance and efficiency.
- Ensure exceptional guest service by maintaining high-quality room standards and resolving escalated guest concerns.
- Analyze guest feedback and implement improvements to exceed guest expectations.
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
- Monitor employee and team performance, offering coaching, training, and feedback for improvement.
- Lead, motivate, and support a team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
- Provide excellent customer service to all guests and inquiries.
- Assist in the planning and execution of special events and promotions.
- Maintain strong relationships with guests and travel partners.
- Analyze market trends and identify opportunities for improvement.
Qualifications: Continue reading “Lowongan O’Laya Uluwatu Pecatu”
