Lowongan The Pavilions Bali Sanur

THE PAVILIONS BALI, a luxury boutique property in Sanur, is looking at growing its exceptional team.

• We are hiring for candidates with excellent customer service skills, able to multitask and grow in a dynamic and hands-on work environment.
• Proven success in a similar role and resort environment mandatory
• Candidates must be based in Bali and have superior command of English and Bahasa.

1. ASSISTANT/OPERATIONS MANAGER
• Coordinate operations with particular focus on Guest Service and Housekeeping/Butler department
• Act as a property ambassador, assessing and reviewing customer experience and service recovery process
• Set goals and plans to promote and improve the service delivery; overview schedules, events and activities on property
• Structure and implement standard operating procedures and relevant training plans
• Excellent customer service skills, high level of responsibility and accountability required
• Must have outstanding leadership and organizational skills, thorough understanding of hotel budgeting, P&L and cost management

2. GUEST SERVICE MANAGER
• Motivate and lead a small team, key role in driving the guest experience on property
• Solid background to include Reservations and Front Office
• Excellent interpersonal and communication skills, with a keen attention to detail
• Great trainer with a passion for developing junior team members
• Experience in the same position minimum 2 years
• Ensure seamless coordination with other operational departments

3. GUEST SERVICE AGENT
• Exceptional customer service professional acting as primary contact point for all guest
• vExcellent interpersonal and communication skills, with a keen attention to detail
• Background to include Reservations and Front Office
• In depth knowledge about Bali’s sites and attractions
• Ideally holding a driving license for guest transportation (A-UMUM)
• Experience in the same position minimum 1 years
• Able to join immediately

4. SENIOR COOK
• A culinary all-rounder with strong organizational skills
• Support Head Chef in leading a small team
• Ensure the cleanliness and maintenance of all work areas, utensils and equipment
• Excellent communication and training skills
• Experience in the same position minimum 1 years
• Passion for good food, local ingredients and a quality customer experience

5. ASST. CHIEF ENGINEER / CHIEF ENGINEER
• Prioritize, plan, assign, train and supervise a small engineering team
• Maintain the physical appearance and operational efficiency of the resort; including A/C, refrigeration, electrical, mechanical, plumbing and civil engineering
• Implement preventive maintenance schedules, policies and records to ensure efficient property operation and establish an energy conservation program
• Source, select and coordinate work performed by outside contractors and suppliers
• Experience in the same position minimum 1 years
• Ensure compliance with the relevant fire and safety laws, act as a safety & emergency champion
• Able to join immediately

Please send your application specifying the role you are applying for, a CV with recent photograph to:
hr.bali@pavilionshotels.com
Only shortlisted candidates will be contacted.