Mantra Wellness Center set against the breathtaking natural backdrop of Uluwatu, Bali, our innovative wellness retreat offers a holistic and inspiring approach to health and healing.
With 12 elegantly appointed suite rooms, a serene yoga shala, a fully equipped Pilates studio, sauna, cold plunge, and a central pool, our space is designed to nourish your body, mind, and spirit.
We are dedicated to creating transformative experiences that empower you to weave wellness into your everyday life—cultivating balance, vitality, and inner harmony.
Role Description
We are seeking a vigilant, reliable, and professional Front Office Supervisor to lead and inspire our guest services team. The ideal candidate will be observant, proactive, and committed to problem solving skill that aligns with our wellness-focused atmosphere.
Key Responsibilities:
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Supervise daily front office operations including check-in/out, reservations, and guest relations.
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Ensure smooth and welcoming guest experience in line with our wellness values.
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Train, mentor, and schedule front office staff to maintain high service standards.
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Handle guest inquiries, feedback, and special requests with professionalism and empathy.
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Collaborate with housekeeping, spa, F&B, and management teams to ensure seamless operations.
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Monitor booking platforms, POS, and front office systems to ensure accuracy and efficiency.
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Prepare front office reports and support basic administrative tasks, etc.
Requirements:
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Proven experience in a front office or guest service role (minimum 2 years; supervisory experience preferred).
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Strong interpersonal and communication skills in English (other languages are a plus).
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Tech-savvy; familiar with hotel management systems.
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Calm, composed, and solution-oriented under pressure.
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A passion for wellness, hospitality, and meaningful guest interaction.
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Willing to be based in Uluwatu and work flexible hours including weekends or holidays.
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Preferably domiciled in Bali.
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Able to join immediately – preferable first week of August 2025.
[wpvr id="32992"]Please submit your application letter and comprehensive resume along with your recent colorful photograph to email:
📧 admin@mantrawellnessbali.com
Address:
Jl. Umpeng Sari, Pecatu, Kecamatan Kuta Selatan
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