Lowongan Karmagali Boutique

Karmagali Boutique Suites, a small luxury boutique hotel and Private villas in Sanur Beach Side area.

Looking for villa supervisor/villa manager

Job description: Managing staff and operating the villas under Director & Owner’s supervision.

Education and experience:

High school diploma or GED 2 years’ experience in similar positions at the same fields or 2 years degree from accredited university in hotel management and hospitality.

Work activities:

Maintaining guest services and hotel goals

• Manage Day to-day operations (front desk/ housekeeping/F&B/engineering), ensuring the quality, standards and meeting the expectation of customers.
• Handle complaints, settling disputes, and resolving grievances and conflicts.
• Supervise staffing levels to ensure that guest service operational needs objectives are met.

Supporting management hotel team

• Utilizes interpersonal and communication skills to lead influence and encourage others demonstrate honesty integrity leads by example.
• Encourage and building mutual trust respect and cooperating among team members.
• Serving as a role model to demonstrate appropriate behaviors
• Supervises and manages employees. Manage all Day to-day operations.
• Supervises all areas of the front office.

Ensuring Exceptional customer service

• Provides services that are above and beyond for customer satisfaction and retention.
• Interacts with customers to obtaining feedback on quality of product, service level and overall satisfaction.

Supporting Human Resources activities

• Support the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge of skills.
• Participates and survey in employee’s discipline procedures.
• Assists as needed in the interviewing and hiring of employee Team members with the appropriate skills.

Additional responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.
• Weekly report to the director.
• Supervises and coordinate engineering tasks/works. Supervises and coordinate maintenance tasks in accordance with the engineering staff and owner.
• Also, strong network required.

Behavior 

• Leadership abilities with great attention to the details.
• Excellent communication with superior English skills.
• Office computer (excel) and booking system knowledge.
• Attention to details, able to make decisions and compatible in guest interaction (Handling guest’s needs and complains).
• Knowledge in maintenance to coordinate small project.
• Well Organized, highly motivated, good attitude behavior and discipline, flexible.
• Honest, pleasant personality.
• Available immediately.

Please send your CV, work certificate and recommendation letters to Mr ETASSE karmagalibali@gmail.com

www.karmagaliboutiquesuites.com