We are looking for a friendly, professional, and detail-oriented Night Front Office to be the face of our property.
Key Responsibilities:
- Perform end of day closing procedures, verify the accuracy of daily front desk transactions, and prepare financial reports for management.
- Greet guests and handle late night check-ins and/or early check-outs professionally.
- Manage room reservation, update guest records, and ensure all VHP system entries are accurate before the new day starts.
- Assist guests with inquiries, requests, and local recommendations during the night shift.
- Process payments and maintain accurate billing records.
- Independently handle guest complaints at night and escalate unresolved issues to the Manager or Supervisor the next morning.
- Ensure the front desk and lobby areas are organized and presentable.
Qualifications:
- Proficiency in English.
- Proficiency in the VHP System is required.
- Minimum 1–2 years of experience in the same or similar role (hospitality industry preferred).
- Excellent communication skills and professional appearance.
- Highly organized, detail oriented and able to work under pressure.
- Relevant educational background.
- Willingness and physical fitness to work consistently on the night shift.
- Strong problem solving skills and the ability to work independently with minimal supervision.
Property Name: Sunny Apart II
Location: Gg. Toya, Jl. Pantai Berawa No. 3, Canggu, Kuta Utara
Send your CV and recent photograph to:
Email: intan@dhmbali.com
Email Subject: Night Front Office_Your Name
Note: Only shortlisted candidates will be contacted.
Due date: July 20, 2026.