We are looking for Front Desk/Reception
Responsibilities and Duties:
- Communicate with both internal and external customers in a polite and constructive manner
- Enabling a smooth arrival and departure experience including rooming and delivering luggage
- Handling all cash and card transactions and billing
- Assisting guests during their stay and handling guest complaints
- Responding to internal and external calls
- Assisting guests with any requests related to Guest Experience and driving stay experience
- Assisting the Kitchen team with delivering the food order to the villa
- Assisting the guest with any item to be brought to the room, together with the Housekeeping team, and if they are not around, to be independently following up
Qualifications:
- Speak fluent English
- Minimum of 2-year experience in the same position in a (small) resort
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Self-motivated with a high level of energy, able to work unsupervised
- Computer literate
- Preferably living in Kediri-Tabanan area
Job Type: Full-time
Suenyo Eco Retreat
Jl. Pantai Nyanyi Banjar Kb. No.39, Pandak Gede, Kec. Kediri, Kabupaten Tabanan, Bali 82121
demian@suenyo-bali.com
0811322332