Job Vacancy: Experienced Front Office Manager
Location: Hot Stone Ubud
Job Type: Full-Time Salary: Competitive
About Us
Hot Stone Ubud is a luxury hospitality destination dedicated to delivering exceptional guest experiences. We are seeking an experienced Front Office Manager to lead our front desk operations with a focus on service quality and guest satisfaction.
Key Responsibilities
- Guest Experience: Oversee the front desk and concierge, ensuring seamless guest interactions and high
- Team Leadership: Train, support, and motivate front office staff, fostering a team- oriented
- Operational Management: Manage check-ins/outs, reservations, and collaborate with other departments for smooth
- Financial Oversight: Monitor budgets, manage daily revenue, and implement upselling
- Scheduling: Coordinate staffing schedules and manage front office resources
Requirements
- Proven experience as a Front Office Manager or similar role in a
- Experience with Property Management System (PMS) software is highly
- Excellent leadership, communication, and problem-solving
- Proficiency in English and Indonesian; additional languages are a
- Degree or diploma in Hospitality Management
How to Apply
Please send your CV and cover letter to:
hr@hotstone.club
Application Deadline: 18th of November 2024
We look forward to welcoming a dedicated and experienced professional to our team!