We are seeking a motivated and experienced Food and Beverage Supervisor (F&B SPV) to join our team at Amnaya Resort Nusa Dua. The F&B SPV will be responsible for leading a team of service staff, ensuring high standards of customer service, and optimizing operational efficiency. This is an exciting opportunity for a hospitality professional with a strong background in food and beverage management to make a significant impact and contribute to the success of our establishment.
Responsibilities
- Managing restaurant staff’s work schedules.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer reviews to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
Requirements:
- Proven experience as an FB Supervisor for the past 2 years.
- The ability to work in a fast-paced environment.
- Strong management skills.
- Excellent organizational and communication skills.
- Great command of English.
- Exceptional customer service skills.
For interested applicants, please submit your resume, recent photograph and a cover letter outlining your qualifications and relevant experience to :
hr@impihotels.com
Be sure to include “Food and Beverage Supervisor (F&B SPV)” in the subject line of your email by the latest of March 31st 2024.